Returns & Exchanges
At TBS Bike Parts, we want to ensure you are completely satisfied with your gear; if a component doesn't fit or meet your expectations, you can return unused items within 30 days of purchase. All returned products must be in their original packaging and in brand-new condition to qualify for a full refund.
Request a Return Authorization
Contact our support team with your order number and the specific bike parts you wish to return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items Securely
Place the unused components back in their original manufacturer packaging and secure them in a sturdy shipping box to prevent damage during transit.
Ship to Our Warehouse
Affix the shipping label to your package and send it to our distribution center; we recommend using a tracked service to ensure your return arrives safely.
Inspection and Refund
Once our technicians verify the condition of the parts, we will process your refund to the original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing